GSS Customer Support team is continuously educated and trained to address the needs of your business. Currently we offer the following technical support services:
01 Software maintenance and proactive support: Our proactive approach lets us warn the customer if the back-up is needed, prevent hacker attacks, and foresee other technical problems that can affect your business.
02 OS and server migration:Sometimes operational systems and servers do not perform to the utmost. Iflexion Maintenance and Support specialists can migrate the product to another OS or server to improve performance results.
03 Performance/availability monitoring:GSS helps companies ensure their Internet products are running well by developing and installing monitoring solutions to prevent break-downs.
04 Application improvement:Our Support engineers revise the current state of an application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of web products.
05 Task/bug tracking systems deployment and customization:Taking the value of reporting and identifying defects into account, Iflexion specialists can deploy and customize task and bug tracking systems to guarantee fast issue recognition, processing, and reporting.
Levels of Support
Our Cooperation Models
If you would like to find out more or simply start co-operation process with GSS Customer Support team, you are welcome to give us a call, send an email or fill in the contact form.